Frequently Asked Questions

  • Do you offer 24/7 repair service?

    Yes, we provide 24/7 emergency appliance repair service. We're available around the clock for urgent repairs and also offer same-day service for convenient scheduling.
  • Are you licensed and insured?

    Yes, Burgess Appliance Repair is fully licensed and insured. We have over 10 years of certified experience providing safe, dependable appliance repair throughout Kern County.
  • Do you repair both gas and electric appliances?

    Yes, we repair both gas and electric models. This includes gas and electric dryers, ovens, stoves, and other major appliances across all brands.
  • How long have you been in business?

    We've been serving Bakersfield and Kern County for over 10 years. As a locally owned, owner-operated business, we've built a strong reputation for reliable service.
  • Do you serve areas outside Bakersfield?

    Yes, we serve Bakersfield and surrounding cities including Edison, Oil City, Shafter, Taft, and Tehachapi. We cover all of Kern County for appliance repair.
  • Can you fix commercial appliances?

    Yes, we provide both residential and commercial appliance repair. We service restaurants, offices, rental properties, and small businesses throughout the area.
  • Do you repair ice machines?

    Yes, we specialize in home and commercial ice machine repair. We fix water flow, freezing, and mechanical problems for restaurants, offices, and residential units.
  • What's your approach to pricing?

    We offer affordable pricing with upfront quotes and transparent rates. There are no hidden fees, and we provide honest assessments before any work begins.
  • Do you install new appliances?

    Yes, we provide professional appliance installation services. We install refrigerators, washers, dryers, stoves, and more with proper connections and safe setup guaranteed.
  • Can you prevent dryer safety hazards?

    Yes, our dryer repair focuses on preventing hazards like overheating and energy waste. We address lint buildup, heating failures, and other safety concerns effectively.
  • Do you guarantee your repair work?

    Yes, we're known for getting repairs done right the first time. Our thorough approach and decade of experience ensures lasting, quality results you can trust.